Case Studies

	Download Now: TSYS Case Study

Configuresoft provides the world's leading companies with the best Configuration Intelligence® solution in the market today, helping organizations make their IT infrastructure more secure, available, responsive and cost-effective. Our customers - representing virtually every commercial and government sector – rely on ECM to provide round-the-clock security protection and compliance assurance so they can focus on their core businesses.

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Read through our customer case studies to learn how Configuresoft solutions are helping customers meet business objectives.

Organization:	Siemens
Industry:	Information Technology
Business Drivers:	Infrastructure Optimization, Continuous Improvement, Decision Support, Cost Reduction
Summary:	Siemens IT Solutions and Services, in its ongoing efforts to optimize processes, sought comprehensive analytics to help automate its ITIL and Six Sigma best practices initiatives, to drive more efficiency and better service levels. Configuration Intelligence Analytics gives Siemens proactive insight into correlation between configuration changes and business performance.
Organization:	NNIT
Industry:	Information Technology
Business Drivers:	Compliance & Audit, Best Practices, Patch Management
Summary:	NNIT uses ECM and Configuration Intelligence™ to collect, analyze and act on 50,000 to 60,000 parameters from each of their more than 1,500 servers to achieve their desired configuration state, in-line with security and regulatory requirements and ITIL best practices.
Organization:	The University of Miami
Industry:	Education
Business Drivers:	Change Management
Summary:	The University of Miami applies ECM and SUM to monitor its entire server infrastructure. By also keeping tabs on change, as well as security, corporate policy compliance, patch management, assets and auditing, ECM helps university IT staff to plan for and manage growth.
Organization:	TSYS iSolutions
Industry:	Business Services Software
Business Drivers:	Operational Efficiency, Compliance, Audit, Patch Management
Summary:	TSYS iSolutions, formerly known as ProCard, is the leading provider of Web-based software applications and services that support commercial card programs. ECM helps TSYS keep a lock on processing efficiency, cost and customer trust by automating and enforcing critical security measures.
Organization:	JM Family Enterprises, Inc.
Industry:	Automotive
Business Drivers:	Patch Management, Operational Efficiency
Summary:	JM Family, America's largest private diversified automotive corporation, uses ECM to assess, deploy and verify patches to its server network, reducing patching efforts from weeks to just two days. ECM accurately assesses software usage and resources used by JM Family Enterprises business units, eases reporting on Windows and UNIX servers to management, and provides a baseline to remain within budget and deliver improved services.
Organization:	Dollar Thrifty Automotive Group
Industry:	Automotive (NYSE: DTG)
Business Drivers:	Compliance, Audit, Patch Management, Operational Efficiency
Summary:	Besides automating SOX compliance to drive "Value Every Time" for this Fortune 1000 company, ECM provides visibility across the enterprise for overall improved systems management.
Organization:	US Army
Industry:	Federal Government; Defense
Business Drivers:	Audit
Summary:	Army institutions undergo monthly audits by an Information Assurance group that sweeps the enterprise. Regardless of what vulnerabilities are exposed, there is no course for remediation. With ECM, the Army Directorate of Information Management (DOIM) not only receives reports about compliant and non-compliant machines across the enterprise, it resolves issues with compliance templates for local policies and easily creates reports to combat monthly audits.
Organization:	Red Robin
Industry:	Dining franchise (NASDAQ: RRGB)
Business Drivers:	Security, Compliance, Audit
Summary:	With ECM and Configuresoft compliance toolkits, the gourmet burger franchise achieves its goal of changing administrative service accounts across the entire enterprise in less than one hour, instead of the previous rate of two days. Enforcing policies without human intervention is automated, with re-set configurations to a pre-defined standard when they are inadvertently changed.
Organization:	National Council on Compensation Insurance
Industry:	Insurance Data and Statistics
Business Drivers:	Security, Patch Management
Summary:	The nation's oldest and largest provider of workers compensation data, NCCI boosts network reliability and data security, and cuts costs of manual updates with ECM. Security updates that used to take 90 days are now completed in minutes, meaning IT staff can be redeployed to more strategic value.
Organization:	Denton Wilde Sapte
Industry:	Commercial Law
Business Drivers:	Operational Efficiency, Compliance, Change Management, Patch Management
Summary:	Time to manage worldwide patch management reduced by 80% for leader in global legal services. Continuous compliance and IT management mandates significantly increases productivity, lowers administration costs and reduces downtime.
Industry:	Education
Business Drivers:	Operational Efficiency, Audit, Compliance, Patch Management
Summary:	With ECM, a leading higher education provider estimates overall cost savings are at 676 hours, or over $27K per month, over $300K per year. This company streamlines many of its tasks and cuts the use of manual resources for patch management, software inventory, compliance management, password rotation and access reporting. Among the efficiency increases, administrative work for compliance reporting, for one, was reduced from 400 hours to two!