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Outstanding Support

"Configuresoft's support is just outstanding. Upon purchase, one of the company's many technical experts will run you through every aspect of the product, either in person or remotely."

- SC Magazine

Services & Training


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Great technology is only part of Configuresoft's continuous compliance solution. Every business that depends on technology needs expert technical support and world class services.

Configuresoft provides a full array of technical services including onsite training, installation and integration services, and custom solutions to meet your organizational needs.

Configuresoft Support

Need help? Our comprehensive online support site offers technical documentation and product knowledge base to address technical issues and access up-to-date information on your Configuresoft products.

Learn More Online resources

Contacting Customer Support

Monday - Friday, 6am - 6pm, Mountain Time
Phone: 1.719.447.4615
Toll Free: 1.877.676.4960
After-hours: support@configuresoft.com

Professional Services

From assessments to implementations to migration assistance, Configuresoft offers the right assistance at the right time to shorten your deployment cycle and maximize your productivity. Our proven methodologies reduce the time and resources necessary to implement your Continuous Compliance solution.

Learn more about service offerings and availability.

Training Schedule

Training courses are offered at our corporate office in Colorado Springs, at training events, and onsite customer locations.

Regional/Public Training Event Pricing:

"Introduction to ECM" enrollment = $2,250 per student
"ECM Advanced" enrollment = $2,250 per student
ECM Bundle ("Introduction to ECM" and "ECM Advanced") enrollment = $3,750 per student

Regional/Public Training Event Schedule:

Each event must have 8 students to be held. There is a maximum of 16 students per class for the regional classes and 20 students maximum for the Instructor Led, Web-based training. At two weeks prior to the commencement of the class, if it is not full, Configuresoft will cancel the class. Those who have signed up, will have the option of selecting another regional event to attend.

The following are the scheduled Regional training events. Web-based classes are hosted from 8am – 12pm MST and are instructor led. The events that have an asterisk (*) need a host. If you are interested in becoming a host for the regional events, please contact your Account Manager.

June 23 - 27
ECM Bundle
Buffalo Grove, IL (Chicago Area)

* July 28 - August 1
ECM Bundle
Houston, TX

July 28 - 30: Introduction to ECM (Available: 15)
July 30 - August 1: ECM Advanced

August 4 - 7
Introduction to ECM Regional Class (Web-based, Instructor Led)
Colorado Springs, CO
Available: 18

August 11 - 14
ECM Advanced Regional Class (Web-based, Instructor Led)
Colorado Springs, CO
Available: 18

August 18 - 20
ECM Advanced
Gloucester, MA

* August 25 - 29
ECM Bundle
Atlanta, GA

* September 8 - 12
ECM Bundle
Boston, MA

* September 15 - 19
ECM Bundle
New York, NY

September 22 - 30
ECM Bundle Regional Class (Web-based, Instructor Led)
Spans 7 days: Mon-Fri, Mon, Tue
Colorado Springs, CO

* September 29 - October 3
ECM Bundle
D.C.

Training

Training not only helps to protect your investment, but also empowers your employees to become more efficient and productive, enhancing their motivation, confidence and job performance. Training is available at our corporate office in Colorado Springs, Colorado, and customized training can be arranged at your location.

To reserve a seat, click here for the upcoming courses, dates, and availability.